Reliable China sourcing, managed end to end.

Not at all — and we mean that. We work with startups placing their very first order, growing brands testing a new category, importers and distributors with recurring volume, and established companies that simply need more hands on the ground in China. What changes between them is the depth of the work, never the care we put into it. If you are not sure whether you are “big enough” yet, send us your requirements anyway — we will tell you honestly what makes sense for you, even if that means starting small.

Less than you might think. A short description of what you want to source, an idea of the quantity and timeline, and anything you already have — drawings, a reference sample, or even a photo of a product you like. That is enough for us to begin. You do not need a perfect brief before you say hello; if something is missing, we will ask the right questions, one at a time, at your pace.

Carefully — and transparently. We check the business license and legal entity, look at production capability and equipment, speak with the factory by video call, and visit in person when that is the sensible thing to do. Then we write down what we found: the strengths, the questions that remain, and the risks we would want you to know about before you pay a deposit. If we cannot confirm something, we say so, rather than fill the gap with optimism.

Here is what we can promise you. We will stand on your side from the first message to the last shipment. We will put every suitable factory next to each other, on the same specification and the same terms, and show you exactly where the differences are — so you can see we have pushed as far as the market allows and take the best option available to you. We will look after your interests, and we will tell you early if something does not look right, so no problem ever reaches you alone. What we cannot honestly promise is a price no factory could survive on, or a production run with no defect at all — no honest supplier can promise that, and you deserve to be told so. Everything else, you can count on.

We can absolutely help you on this side. We coordinate with your freight forwarder, compare transport options, check the invoice and packing list, and follow the shipment until it is on its way to you. Import duties, customs clearance and destination-market compliance stay with you as the importer, unless we agree otherwise in writing — but you will never be left guessing. We flag anything that looks off before it turns into a cost.

Simply, and in writing. Depending on what you need, it is either a fixed project fee or a percentage of order value with a minimum, and we agree the number with you before any work starts. Samples, courier, audits and testing are quoted separately, never quietly added on top. And if something falls outside what we agreed, we ask you first rather than surprise you later.

Within one business day, and usually much sooner than that. We work in English and Chinese (Mandarin), on GMT+8 — with early mornings kept free for Europe and North America, so a message sent at the end of your day still lands in ours. If your question needs a factory to answer, we will tell you when to expect their reply instead of leaving you wondering. If something is urgent, WeChat is the fastest way to reach us. WhatsApp reaches us as well — but network conditions in mainland China can slow it down at certain hours, so it is occasionally less reliable than WeChat.